How to order

1.You can purchase directly on-line. Once you choose the desired product(s) you will be guided to complete the needed informations.

2.You also may download the order form on our homepage. After you've completed it with the informations about your purchase, email it at orders@lov.com.hk or fax it to number (852) 2981 1212.

3.Phone us directly at number (852) 2981 3322. We'll be happy to fill your request.

** for any purchase made by internet, email or facsimile, our customer service will contact you to confirm the content and the delivery date of the present.

Member's advantages

As a "Valley florist" registered customer will customer, we will propose you some special offers and inform you about the special eents on our shop.

Payment methods

We provide each kind of safe payment method.

1. Credit card: VISA card/mastercard/American Express card

2. Bank deposits: Bank of China account: "Valley Florist"account number: 012-351-10101723
Hongkong and Shanghai Bank account: "Valley Florist" account number: 534-868047-001
Please send the account transfer informations via fax at number (852) 2981 1212 or via email at info@lov.com.hk. We'll confirm the fund with you.

3. Cheque: We accept the company cheque payment, the personal cheque is temporarily not admited! Please complete the crossed cheque with the name "Valley Florist". Inscribes material and order form serial number behind the cheque in order for us to process.
Please mails the cheque to this office address: 9/F Prosperity Comm Bldg, 786 Nathan Rd. Prince Edward, Kln.
If you need, we may mail back the formal receipt after the confirmation payment !

Quality guarantee

Once your order is ready for delivery, we will email you a picture of it for you to enjoy the quality of the present.

Since we are using exclusively fresh flowers, we are depending on the seasons and it may happen the some flowers are unavailable. If you choose flowers that we cannot supply we'll inform you and propose you some suitable replacement.
If some widget are temporarily missing (for example pot, basket ...) we will propose you a replacement with the same value or higher price widget to make sure we fulfill your needs.

Satisfaction guaranteed

"Valley Florist" will always do its best to satisfy your needs.
Don't hesitate to let us know if your purchase didn't give you full stistfaction.
Telephone: (852) 2981 3322
Fax: (852) 2981 1212
email : info@lov.com.hk